INTERVIEWS ◆ PRESENTATIONS ◆ NETWORKING ◆ CUSTOMER SERVICE
With over 30 years of experience, I am a seasoned trainer in networking, customer service, marketing, presentation techniques, and interviewing skills. Soft skills are rarely given a focus, yet they are the foundation of all face-to-face communication.
Come learn with me and I’ll teach you how to communicate with a purpose.
Interviewing Skills – 1:1
Developing solid interviewing skills plays an essential role in career growth. Whether you are a new college graduate, creating a new career, or reentering the job market after being a stay-at-home parent, identifying and articulating your skill sets can make or break an interview. If you’re uncomfortable with the interviewing process, I can help you overcome nervousness and show you techniques to feel at ease.
Sessions are held virtually or in person.
Presentation Skills – 1:1
If standing up in front of a group of people giving a presentation or speech creates anxiousness, I can help! We will spend time on the essential highlights and use your unique personality to create an outstanding presentation. We will practice, record and assess what works best and what to leave behind.
Networking Workshops w/ BizConnect Hampton Roads
If you want to improve your networking game, then attending my workshops through BizConnect Hampton Roads is the place for you. BizConnect Hampton Roads offers workshops such as Meet, Greet and Grow your Network and Ditch The Pitch. These workshops are designed to create new techniques when making important connections in the world. We help you understand what is vital in your business and how to present it best when making connections. Check out the BizConnect Hampton Roads website.
Customized Customer
Service Workshops
Is your business needing better customer service reviews? Do you lose business because customers are not happy with the level of customer service offered? I will create a customized workshop for your team. Is the problem with face-to-face interaction, or is it during point-of-sale over the phone? I will design a workshop that teaches your employees how to create an outstanding customer service experience.
Interviewing Skills
Developing solid interviewing skills plays an essential role in career growth. Whether you are a new college graduate, creating a new career, or reentering the job market after being a stay-at-home parent, identifying and articulating your skill sets can make or break an interview. If you are uncomfortable with the interviewing process, I can help you overcome nervousness and show you techniques to feel at ease.
Sessions are held virtually or in person.
Presentation Skills
If standing up in front of a group of people giving a presentation or speech creates anxiousness, I can help! We will spend time on the essential highlights of a presentation and use your unique personality to create an outstanding presentation. We will practice, record and assess what works best and what to leave behind.
Networking Workshops w/ BizConnect Hampton Roads
If you want to improve your networking game, then attending my workshops through BizConnect Hampton Roads is the place for you. BizConnect Hampton Roads offers workshops such as Meet, Greet and Grow your Network and Ditch The Pitch. These workshops are designed to create new techniques when making important connections in the world. We help you understand what is vital in your business and how to present it best when making connections. Check out the BizConnect Hampton Roads website.
Customized Customer Service Workshops
Appropriate for: Family members whose loved one has a cognitive impairment; Staff employed as CNAs, LPN, and RNs in a senior community or as private duty caregivers.
Is your business needing better customer service reviews? Do you lose business because customers are not happy with the level of customer service offered? I will create a customized workshop for your team. Is the problem with face-to-face interaction, or is it during Point of Sale over the phone? Are employees using terms such as “no problem” instead of “you’re welcome”? We will create a workshop that includes eye contact, smiling, and good listening skills and fold in your specific needs.